How to Reset a Whirlpool Washer: Troubleshooting Made Easy
Resetting a Whirlpool washer involves a simple process that can resolve many common issues. Essentially, you’ll briefly interrupt its power supply and then, in some cases, put it into a diagnostic mode to clear any error codes. This relatively quick fix can save you time and money before calling a repair technician.
Understanding the Need for a Washer Reset
Modern Whirlpool washers, like many appliances, are controlled by sophisticated electronic systems. These systems, while providing convenience and efficiency, can sometimes encounter glitches, leading to operational problems. A reset effectively restarts the washer’s computer, clearing temporary errors and allowing it to resume normal operation.
Common Washer Problems Resolved by Resetting
A reset can address a wide range of issues, including:
- Washer not starting
- Washer stopping mid-cycle
- Error codes displayed on the control panel
- Washer not draining properly
- Washer not filling with water
- Unresponsive controls
These problems often arise due to temporary software bugs or minor electrical fluctuations. Before assuming a major component failure, attempting a reset is a wise first step in troubleshooting.
The Standard Whirlpool Washer Reset Procedure
The most common reset procedure involves these steps:
- Unplug the Washer: Disconnect the washer from the power outlet. This is the most fundamental step in cutting off the power supply.
- Wait One Minute: Allow the washer to remain unplugged for at least 60 seconds. This ensures that the internal capacitors fully discharge, clearing the memory. Do not shorten this time.
- Plug the Washer Back In: Reconnect the washer to the power outlet.
- Test the Washer: Run a short test cycle to see if the issue has been resolved. Select a small load setting and start the cycle.
Entering Diagnostic Mode (If Required)
If the standard reset doesn’t work, your Whirlpool washer may need a diagnostic reset. This involves a sequence of button presses to enter the diagnostic mode:
- Plug in the Washer.
- Select a Cycle: Rotate the cycle selector knob until one of the lights illuminates.
- Alternating Button Press: Quickly press and release the Start/Pause button, followed by another button, repeatedly (e.g., “Start/Pause”, then “Temperature”, then “Start/Pause”, then “Soil Level,” etc.) for a total of six presses within 12 seconds. This needs to be a rhythmic, alternating pattern. The lights should blink to indicate that the washer has entered diagnostic mode.
- Diagnostic Cycle: Once in diagnostic mode, the washer might run a brief diagnostic cycle.
- Exit Diagnostic Mode: Unplug the washer or, in some models, press the Power button to exit the diagnostic mode.
Note: This process can vary slightly depending on the Whirlpool washer model. Consult your owner’s manual for the specific procedure for your machine.
Common Mistakes to Avoid
- Rushing the Process: Not allowing enough time for the washer to fully discharge during the unplugging phase. Ensure a full 60 seconds pass.
- Incorrect Button Sequence: Failing to execute the correct button sequence to enter diagnostic mode. Refer to your washer’s manual for the correct sequence. This varies by model.
- Ignoring Error Codes: Dismissing error codes without consulting the manual. Error codes provide valuable information about the underlying problem.
- Assuming Reset Solves Everything: A reset only resolves temporary software glitches. Mechanical or hardware problems require professional repair.
When to Call a Professional
If the reset procedure fails to resolve the issue, it’s likely a sign of a more significant problem requiring professional attention. Situations warranting a service call include:
- Persistent error codes after resetting
- Unusual noises during operation
- Water leaks
- Failure to agitate or spin
- Burning smells
Attempting to repair complex mechanical or electrical components without proper training can be dangerous and may void your warranty.
Advantages of Resetting Your Washer Before Calling for Repairs
The primary advantage of resetting your washer before calling for professional help is potential cost savings. You might avoid a service call and associated charges if the issue is simply a temporary glitch. Furthermore, it saves time and inconvenience compared to scheduling and waiting for a repair technician. Finally, it helps determine if a more serious mechanical or electrical issue exists, allowing you to provide more detailed information to the technician.
Whirlpool Washer Models and Reset Variations
While the general reset procedure is similar across many Whirlpool washer models, slight variations may exist. Top-load washers with a center agitator may have different diagnostic modes than front-load washers. Some models may use different button combinations to enter the diagnostic mode, and older models may not have a diagnostic mode at all. Always consult your owner’s manual for model-specific instructions.
Table: Comparing Reset Approaches
| Reset Method | Description | Effectiveness | Complexity | Notes |
|---|---|---|---|---|
| Standard Power Cycle | Unplugging the washer for 60 seconds and plugging it back in. | Solves minor software glitches. | Low | First approach for most problems. |
| Diagnostic Mode Reset | Entering a diagnostic mode via button presses. | Solves more complex errors. | Medium | Consult your manual for the specific button sequence for your model. |
| Manual Factory Reset | Typically involves advanced button presses or access to hidden menus, not available on most models. | Resetting the appliance to the original setting. | High | Usually, this requires professional service. |
Frequently Asked Questions (FAQs)
What does resetting my Whirlpool washer actually do?
Resetting a Whirlpool washer clears the washer’s electronic memory of temporary errors and glitches. It’s similar to restarting a computer. This allows the machine to resume normal operation if it was experiencing a software issue or a fault that prevented it from working properly.
How long should I leave my Whirlpool washer unplugged during a reset?
You should leave your Whirlpool washer unplugged for at least 60 seconds during a reset. This allows sufficient time for the internal capacitors to discharge completely, effectively clearing the washer’s memory. Shorter times may not be effective.
Will resetting my washer erase my cycle settings?
In most cases, resetting your washer will not erase your saved or preferred cycle settings. However, it will typically clear any active cycles in progress, so you will need to re-select your settings for the next wash.
Why won’t my washer enter diagnostic mode?
Failing to enter diagnostic mode is often due to an incorrect button sequence or timing. Make sure you are pressing the buttons in the correct order and within the specified time frame (usually 12 seconds). Check your owner’s manual for the precise sequence for your model.
Can resetting my washer fix a broken belt or motor?
No, resetting your washer will not fix physical or mechanical problems like a broken belt or a malfunctioning motor. A reset only addresses software-related issues. Mechanical failures require component replacement.
Is it safe to reset my washer while it’s full of water?
It’s generally safe to reset your washer while it’s full of water, but it’s best practice to try to drain it first if possible. If it won’t drain, the reset might not solve the draining problem. If you have to reset it full of water, be prepared for the possibility of water leaking when you plug it back in.
How often can I reset my Whirlpool washer?
You can reset your Whirlpool washer as often as necessary when troubleshooting minor issues. However, if you find yourself needing to reset it frequently, it could indicate a more persistent underlying problem that requires professional attention.
What does it mean if my washer makes a clicking sound after resetting?
A clicking sound after resetting could indicate the washer is attempting to run a diagnostic cycle or engage a specific component. If the clicking persists without the washer starting, it may signal a mechanical problem. Monitor the sounds and look for error codes.
My washer is still showing an error code after resetting. What should I do?
If the error code persists after resetting, it indicates that the underlying problem remains. Consult your owner’s manual to decipher the error code and understand the potential causes. The issue might require professional repair.
Does resetting my washer affect my warranty?
Resetting your Whirlpool washer generally does not affect your warranty. Resetting is considered a standard troubleshooting step. However, attempting unauthorized repairs may void your warranty.
What if I don’t have my owner’s manual to know the right reset method?
You can usually find a digital version of your Whirlpool washer’s owner’s manual on the Whirlpool website. Look for the “Service & Support” or “Owners Center” section and search by your model number. If you can’t find it, contact Whirlpool customer service.
Can I use a power strip or surge protector with my Whirlpool washer?
It’s generally recommended to plug your Whirlpool washer directly into a dedicated wall outlet. While a surge protector might seem like a good idea, some washers are sensitive to the voltage regulation provided by certain surge protectors. This could potentially interfere with their operation or even cause damage.