How to Reset a Kenmore Washer: Troubleshooting and Solutions
Resetting your Kenmore washer can often resolve common issues. Simple power cycling or more complex diagnostic tests can help restore your washer to proper working order and save you from costly repairs.
Introduction to Resetting Your Kenmore Washer
Modern washing machines, including Kenmore models, are complex appliances governed by electronic control boards. These boards can sometimes experience glitches, leading to error codes, unresponsive behavior, or cycles that don’t complete properly. A reset effectively reboots the system, clearing temporary errors and restoring the washer to its factory settings or last functional configuration. Understanding the various methods to reset your Kenmore washer, as well as the reasons behind doing so, can save you time, money, and frustration.
Benefits of Resetting Your Washer
Resetting your Kenmore washer offers several advantages:
- Resolves Error Codes: Many error codes are caused by temporary glitches that a reset can clear.
- Fixes Unresponsive Behavior: If your washer won’t start, stops mid-cycle, or the control panel is unresponsive, a reset may restore functionality.
- Restores Proper Operation: If cycles are running abnormally long or short, or if water isn’t filling or draining correctly, a reset can recalibrate the system.
- Avoids Unnecessary Repairs: Resetting is a simple troubleshooting step that can potentially eliminate the need for a service call.
Resetting Process: Three Proven Methods
There are several methods to reset a Kenmore washer, depending on the model and the nature of the problem. Here are three common approaches:
Power Cycling (The Quick Reset): This is the simplest method and should be your first attempt.
- Unplug the washer from the power outlet.
- Wait for at least one minute. This allows the control board to fully discharge.
- Plug the washer back into the power outlet.
- Run a small test load to check if the issue is resolved.
Control Panel Button Sequence (The Model-Specific Reset): Many Kenmore washers have a specific button sequence that triggers a reset or diagnostic mode. Consulting your owner’s manual is crucial, but here are some common sequences:
- Sequence 1: Open and close the washer lid six times within 12 seconds.
- Sequence 2: Press and hold the “Start/Pause” and “Power” buttons simultaneously for 5 seconds.
- Sequence 3: Turn the cycle selector knob to a specific position (e.g., “Rinse” or “Spin”) and then press and hold the “Start/Pause” button.
Important: Refer to your owner’s manual for the exact button sequence for your specific Kenmore model. Incorrect sequences can potentially damage the control board.
Accessing Diagnostic Mode (The Advanced Reset): Some Kenmore washers have a diagnostic mode that allows you to run tests and clear error codes. The process varies by model, but often involves a combination of button presses and knob turns. Consult your owner’s manual for specific instructions on entering and navigating the diagnostic mode.
Entering diagnostic mode usually involves:
* Turning the cycle selector knob.
* Pressing and holding specific buttons.
* Observing the display for error codes and test options.
Common Mistakes to Avoid
When resetting your Kenmore washer, avoid these common mistakes:
- Not Consulting the Owner’s Manual: The owner’s manual contains crucial information about your specific model, including the correct reset procedure.
- Rushing the Process: Allow sufficient time for the control board to discharge during power cycling. A minimum of one minute is recommended.
- Incorrect Button Sequences: Using the wrong button sequence can potentially damage the control board. Always refer to the owner’s manual.
- Ignoring Error Codes: Pay attention to any error codes displayed on the control panel. These codes can provide valuable clues about the underlying problem.
- Assuming a Reset Will Fix Everything: A reset is not a magic bullet. If the problem persists after a reset, it may indicate a more serious mechanical or electrical issue that requires professional repair.
When to Seek Professional Help
While resetting your Kenmore washer can resolve many common issues, there are times when professional help is necessary. Consider seeking professional assistance if:
- The problem persists after attempting multiple reset methods.
- You are uncomfortable working with electrical appliances.
- You suspect a mechanical or electrical failure.
- The washer is still under warranty.
Frequently Asked Questions (FAQs)
What is the purpose of resetting a washing machine?
Resetting a washing machine clears temporary errors in the electronic control board that can cause malfunctions. It’s akin to rebooting a computer and can restore normal operation by deleting erroneous data.
How long should I wait after unplugging the washer before plugging it back in for a power cycle reset?
You should wait at least one full minute after unplugging the washer before plugging it back in. This ensures that the control board has fully discharged and any residual electricity has dissipated. Shortening this time may render the reset ineffective.
My Kenmore washer doesn’t have a power button. How can I reset it?
If your Kenmore washer lacks a dedicated power button, you can still perform a power cycle reset by unplugging the appliance from the electrical outlet for at least one minute. This achieves the same result as pressing a power button, cutting off all electricity to the control board.
What are some common error codes that a reset might fix?
Common error codes that a reset might fix include those related to water filling (e.g., LF, LO), draining (e.g., dE, Sd), and spin cycles (e.g., UE, OL). These codes often indicate temporary glitches in the sensing systems or control board logic.
Where can I find the specific reset procedure for my Kenmore washer model?
The most reliable source for the specific reset procedure for your Kenmore washer model is the owner’s manual. You can usually find a digital version of the manual on the Kenmore website by searching for your model number.
Is it safe to reset my washer multiple times?
It’s generally safe to reset your washer multiple times, but if a reset doesn’t resolve the problem after a few attempts, it’s unlikely to be effective. Repeated unsuccessful resets suggest a more significant underlying issue.
Will resetting my washer erase my custom settings or preferred wash cycles?
Resetting your washer may erase custom settings or preferred wash cycles, depending on the model. However, most washers will retain basic cycle settings even after a reset.
Can a power surge damage my Kenmore washer and require a reset?
Yes, a power surge can damage the electronic control board of your Kenmore washer and potentially require a reset. Consider using a surge protector to protect your appliance from power fluctuations.
My washer is under warranty. Should I attempt a reset before contacting customer support?
Yes, attempting a reset is a reasonable first step even if your washer is under warranty. Customer support may ask you to try this before dispatching a technician, and it could resolve the issue quickly and easily.
What does diagnostic mode do on a Kenmore washer?
Diagnostic mode allows you to run tests on various components of the washer, such as the motor, pump, and sensors. It can also display error codes and provide information about the washer’s overall health.
My washer smells bad. Will resetting it help with that?
Resetting your washer will not directly address bad odors. A bad smell is usually caused by mold, mildew, or trapped debris. You should focus on cleaning and sanitizing the washer, running a cleaning cycle with bleach or a washer cleaner.
What should I do if the washer still doesn’t work after a reset?
If the washer still doesn’t work after a reset, it’s time to consider more complex troubleshooting steps or to contact a qualified appliance repair technician. The problem might be a faulty component or a more serious electrical issue.