Is big fig mattress legit?

Is Big Fig Mattress Legit?

When it comes to buying a mattress online, it’s essential to do your research and ensure that the company you’re dealing with is legitimate. Big Fig Mattress is a popular online mattress brand that has gained a significant following in recent years. But is Big Fig Mattress legit? In this article, we’ll delve into the company’s history, products, and customer reviews to help you make an informed decision.

History of Big Fig Mattress

Big Fig Mattress was founded in 2015 by a team of entrepreneurs who were frustrated with the lack of affordable and comfortable mattress options for plus-size individuals. The company’s mission is to provide high-quality mattresses that cater to the needs of larger individuals, who often struggle to find a mattress that fits their body properly.

Products

Big Fig Mattress offers a range of products, including:

• The Big Fig Mattress: A hybrid mattress that combines the best of both worlds – the support of a traditional innerspring mattress and the comfort of a memory foam mattress.
• The Big Fig Hybrid Mattress: A budget-friendly option that combines the comfort of a memory foam mattress with the support of a hybrid mattress.
• The Big Fig Luxury Mattress: A high-end option that features a combination of memory foam, latex, and innerspring coils for ultimate comfort and support.

Materials and Construction

Big Fig Mattress uses high-quality materials and construction methods to ensure that their mattresses are both comfortable and durable. Here are some of the key features:

• Memory Foam: Big Fig Mattress uses a combination of memory foam and latex to provide the perfect balance of comfort and support.
• Innerspring Coils: The company’s mattresses feature individually wrapped innerspring coils that provide excellent support and pressure relief.
• Latex: Big Fig Mattress uses natural latex to provide a breathable and cooling sleeping surface.

Customer Reviews

Customer reviews are a great way to gauge the legitimacy of a company. Here are some of the key findings:

• Overall Rating: Big Fig Mattress has an average rating of 4.5 out of 5 stars on their website, with over 90% of customers rating their experience as "excellent" or "good".
• Customer Testimonials: Many customers have left glowing reviews, praising the company’s customer service, the comfort of their mattresses, and the value for money.
• Negative Reviews: While there are some negative reviews, they are relatively rare and often relate to issues with shipping or customer service.

Pros and Cons

Here are some of the key pros and cons of Big Fig Mattress:

Pros:

• Comfort: Big Fig Mattress is known for its comfortable and supportive mattresses that cater to the needs of plus-size individuals.
• Value for Money: The company offers high-quality mattresses at affordable prices, making it a great option for those on a budget.
• Customer Service: Big Fig Mattress has a reputation for excellent customer service, with a dedicated team available to answer questions and resolve issues.

Cons:

• Shipping: Some customers have reported issues with shipping, including delays and damaged products.
• Return Policy: Big Fig Mattress has a 100-night return policy, but some customers have reported difficulty with the return process.

Return Policy

Big Fig Mattress has a 100-night return policy, which allows customers to try their mattress risk-free for 100 nights. Here are the details:

• Return Window: Customers have 100 nights to try their mattress and decide if they want to keep it.
• Return Process: Customers must contact the company’s customer service team to initiate the return process.
• Refund: Refunds are processed within 5-7 business days of receiving the returned mattress.

Warranty

Big Fig Mattress offers a 10-year warranty on all of its mattresses, which covers defects in materials and workmanship. Here are the details:

• Warranty Period: The warranty period is 10 years from the date of purchase.
• Coverage: The warranty covers defects in materials and workmanship, but does not cover normal wear and tear or damage caused by misuse.

Conclusion

In conclusion, Big Fig Mattress is a legitimate company that offers high-quality mattresses at affordable prices. While there are some pros and cons to consider, the company’s customer reviews and ratings suggest that it is a reputable brand. Here are some key takeaways:

• Comfort: Big Fig Mattress is known for its comfortable and supportive mattresses that cater to the needs of plus-size individuals.
• Value for Money: The company offers high-quality mattresses at affordable prices, making it a great option for those on a budget.
• Customer Service: Big Fig Mattress has a reputation for excellent customer service, with a dedicated team available to answer questions and resolve issues.

Table: Big Fig Mattress Specifications

Conclusion

Big Fig Mattress is a legitimate company that offers high-quality mattresses at affordable prices. With its comfortable and supportive mattresses, excellent customer service, and 100-night return policy, it’s a great option for those looking for a new mattress.